Business Systems / Zoho Desk Plans 

Zoho Desk offers an omnichannel help desk solution to enable your customer service agents to deliver exceptional experience to your customers. 

We can assist you setting up your Zoho Desk system, its customisation, and the workflows essential to your business.

"Over 50,000 businesses around the world trust Zoho Desk to improve agent productivity, increase customer happiness, and build loyalty."

- Zoho

Monthly

Zoho Logo

Zoho Desk (Free)
£0 +VAT
Up to 3 agents
From £95 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private Knowledge Base
» Mobile Apps






» 
Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up
Zoho Logo

Zoho Desk (Standard)
£16 +VAT
/agent/month
From £145 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private and Public Knowledge Base
» Mobile Apps
»  Customisation
»  Integrations
»  Reports and Dashboards



» 
Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up
Zoho Logo

Zoho Desk (Professional)
£28 +VAT
/agent/month
From £195 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private and Public Knowledge Base
» Mobile Apps
»  Customisation
»  Integrations
»  Reports and Dashboards
»  Ticket Templates


» Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up
Zoho Logo

Zoho Desk (Enterprise)
£40 +VAT
/agent/month
From £295 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private and Public Knowledge Base
» Mobile Apps
»  Customisation
»  Integrations
»  Reports and Dashboards
»  Ticket Templates
»  Live Chat

» Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up

(no credit card required)

Full feature and limits comparison here.

Yearly

Zoho Logo

Zoho Desk (Free)
£0 +VAT
Up to 3 agents
From £95 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private Knowledge Base
» Mobile Apps






» 
Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up
Zoho Logo

Zoho Desk (Standard)
£144 +VAT
/agent/month
From £145 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private and Public Knowledge Base
» Mobile Apps
»  Customisation
»  Integrations
»  Reports and Dashboards



» 
Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up
Zoho Logo

Zoho Desk (Professional)
£216 +VAT
/agent/month
From £195 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private and Public Knowledge Base
» Mobile Apps
»  Customisation
»  Integrations
»  Reports and Dashboards
»  Ticket Templates


» Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up
Zoho Logo

Zoho Desk (Enterprise)
£420 +VAT
/agent/month
From £295 +VAT setup

» Email Ticketing
» Customer Management
» Help Centre
» Private and Public Knowledge Base
» Mobile Apps
»  Customisation
»  Integrations
»  Reports and Dashboards
»  Ticket Templates
»  Live Chat

» Limited Remote Support
» Add-on for Enhanced Support
(see support below)
Sign Up

(no credit card required)

Full feature and limits comparison here.

Setup
Limited Remote Support
Enhanced Remote Support
Setup

Our Setup Services

We will assist you setting up your Zoho Desk system, its customisation, and the workflows essential to your business. Once signed up, we'll deploy the standard system for your plan and then work with you to tweak everything needed. 


Includes

- Collecting Requirements

- System and Workflow Design

- Deployment of Zoho Desk

- Integrations (if plan allows)

- Remote End User Training


Limited Remote Support

Limited Remote Support

We can provide ongoing remote support to ensure your Zoho Desk system is optimised and working effectively for you - included in all subscriptions.


We'll give you access to our support desk and knowledge base articles.

Includes

- Minor Configuration Changes

- Ad-hoc Training Requirements

- Assistance with Zoho's own Support

Enhanced Remote Support

Enhanced Support Add-on

Once your Zoho Desk system is set up for your business, you may require enhanced ongoing support from us. Maybe more than what what Zoho offers via it's own support channels, and beyond the limited support we offer. Contact us for this to be added to your Zoho subscription.

Includes

- Everything in the Limited Remote Support service

- Regular Zoho Service Reviews

- Priority Service Desk Response

- Updates about New and Useful Features